Returns

Order and Returns Status

RETURNS

Thanks for shopping beyondyoga.com! Your happiness is our main priority. If for any reason you are not satisfied with your order, we will accept returns or exchanges for up to 15 days from the time it arrives on your doorstep. Please follow the steps below to request a return/exchange.


REGISTERED USERS

As a registered user, you can request a return/exchange by signing into your account and selecting Orders on the left side of the page. Select the Request a Return link to the right of the order you wish to return/exchange and follow the additional steps to complete the process. You will receive an email once your request has been reviewed and authorized. This may take up to 48 hours.

For exchanges, please select exchange in the drop down menu and indicate the item, size, and color you would like in the comments section of the return request form. We are only able to process up to 2 exchanges per order at this time. Items requested for exchange must be of equal retail value as the items being returned. If your preferred exchange preference does not meet this requirement, please follow the return policy steps above then go to beyondyoga.com to place a new order.


NON-REGISTERED USERS

For guests who do not have a Beyond Yoga account, please visit our Customer Service page. Fill out the form and submit your request for a return/exchange. We will email you as soon as your request has been reviewed and authorized. This may take up to 48 hours.

For exchanges, please indicate the item, size, and color you would like. We are only able to process up to 2 exchanges per order at this time. Items requested for exchange must be of equal retail value as the items being returned. If your preferred exchange preference does not meet this requirement, please follow the return policy steps above then go to beyondyoga.com to place a new order.


RETURN POLICY

You have 15 days from receiving your order to initiate a return or exchange with beyondyoga.com. Any order that is initiated after the 15 day period will not be accepted for refund or exchange.

Sale products are final sale and may be returned for store credit only.

At this time, Beyond Yoga does not offer free return shipping. For your personal protection, we recommend that you choose a shipping option that will allow you to track and insure the products that you are returning. Beyond Yoga is not responsible for any return packages that are lost in transit to our warehouse.

All returned products will be inspected upon receiving the package. If products are not in resalable condition, your return will be denied.

Refunds and exchanges may take up to 15 business days. You will be notified once your refund or exchange has been fully processed. All exchange orders are subject to product availability.


Request a return